Lauren Layne is one of a handful of authors that can break your heart, while keeping you smiling the whole time. Readers don't have to like every character, but by the end, it's hard not to love them. I Knew You Were Trouble is an ideal example of that. Taylor is a little much at first meeting, but as more is revealed about her, it's easy to understand why. She hides painful insecurities. Nick pushes her, because he sees the beautiful woman behind the abrasive attitude. Another winner.